How do you handle strong critical feedback or overtly negative feedback?
For those of you who don't know, Faith King is the co-author of Awakenings, the first novel in a fantasy adventure series, Restoration. Which you should totally check out!
So that question.
I suppose the first answer that comes to mind for me is, "I don't."
That is, I don't handle it well. Nor do I usually try to handle it at all. Most authors I know make every effort to avoid the negative feedback, many by not reading reviews at all, either positive or negative. I don't quite fall into this category yet. I am very curious, and I do still occasionally check my reviews on Amazon or Goodreads or wherever. But I usually wish that I hadn't. Not because I'm not receiving favorable reviews! The majority reaction to my work has been positive.
But there are those few . . . and those few are the ones that stick.
The problem with negative feedback in this context of reader-response is that is extremely unhelpful to me as the author. I'm not saying it isn't helpful to other readers. There are SO many different reading tastes out there and SO many different books. Negative reviews help steer readers toward books that they will probably like rather than allowing them to waste time on something they probably won't. So yes, when you look at it from that objective perspective, negative reviews are a good and helpful part of the publishing world.
But they are completely unhelpful to a developing author. They reflect an individual's tastes that are obviously not the same tastes as the author's. Just because you happen to like to read and write something that person does not, does this mean that you should only write what that person enjoys? Certainly not! You need to write what you love to read. If other people don't like it, well, they probably don't enjoy the same books you enjoy, or don't enjoy them for the same reasons you do. You are two different people. You have two different tastes. So you cannot let negative feedback alter your work.
Robin McKinley was talking about this on her blog recently. She was saying how readers often complain that her work is "too slow." But the reality is, she thoroughly enjoys books like George Elliot's Middlemarch. Big, meaty, heavy, sloooooooow books that develop the world and the characters in a style completely different to the fast-paced frenetic writing popular today. Is her taste wrong? Nope. It's just different.
But people can be nasty in their reviews. I have seen brilliant authors accused of idiocy and laziness by readers who simply did not like a particular work. Sir Terry Pratchett suffers from Alzheimer's. Reviewers who don't care for his more recent pieces will hurl that in his face, saying the sickness is affecting his work. Utter and insulting nonsense! Yet people will say this and more. They will forget that there is an actual person on the other end of this whole publishing schematic and sling mud with vim. I have had reviewers call into question my intelligence, my morality, accusing me of ultra-conservative-patriarchal-repressions, bigotry, plagiarism, complete lack of originality, all sorts of horrible things.
Makes you really want to be a professional author, huh?
The fact is, receiving negative reviews, as painful as it is, also means that your work is getting out to a broader audience. If only people who like your work read your work, your audience is probably still too small. These days, I try (the key word here is try) to see it as a benefit when one of those nasty Two Star reviews pops up somewhere. That means that my work is getting out there. Yes, it's landing in the hands of some who do not like or appreciate what I am trying to do. But that also means its landing in the hands of some who might not normally read this type of work. And some of those people might actually like it.
The best thing to do is simply not to respond. Stay out of arguing and defending your work. If someone doesn't like it, you'll never convince them that they do. If they have already disrespected you publically, they're not going to back down and apologize. Being a professional author means being willing to stand up on the soapbox and have rotten fruit hurled at your face. And you can't hurl it back. You have to take it.
Now, there is a time and a place for proper negative feedback. For professional writers, your editors and publishing house proof readers are a legitimate and highly useful source of objective perspective. It's still not fun to hear it when they dislike this, that, or the other about your work. But the nice thing is, it's not in print yet! You can rework it to be something that both of you like. Sometimes, this means taking their critiques exactly. Sometimes, it means defending your choice. Sometimes, it means tweaking a theme or character in a completely different direction at first not perceived by either of you. No matter what, negative feedback from that source should be considered a blessing and a help, not a burden.
Negative feedback from a trusted critique partner is also something hard to take but important to appreciate. If you write and ask someone for their opinion, you should not expect all positive comments. And yes, some of those negative comments will be unhelpful, which will color your perspective on those that ARE helpful.
The fact is, a good writer is aware of the faults in their own work. Maybe she would like to ignore them, but she knows they are there. These days, when I send a manuscript to a reader for opinions, I let them read it, and then I send a list of problems that I am seeing or suspecting with the project. I ask for their take on those problems specifically, getting a fresh point-of-view. This not only forces me to be more critical of my own work, but also gets me objective opinions on problems when I am too close to see solutions.
When my reader agrees that the problem is very real, I ask for specific solution recommendations. How would they prefer to see this issue resolved? Again, their specific suggestion may or may not be what you use in the end, but it will help you start seeing from a new perspective.
I have started using this method with my more recent manuscripts and have found it VERY helpful. I am blessed with two or three excellent readers who know how to critique without trying to rewrite. Not everyone is so fortunate!
The worst negative feedback to receive is unsolicited feedback from well-meaning friends. That can be tough to handle. I have had friends who have believed it their duty to tell me perceived "faults" in my published work. Which, to their minds, may be very real faults. But at that point, whether they be just critiques or not, they are unhelpful. It's rather like telling a new mother that her newborn has crooked eyes. There isn't a great deal she can do about it, and after the enormity of her labor, she really could use a certain amount of petting and praising where this baby of hers is concerned!
Not always going to happen. This is the World of the Arts. A wretched and wonderful world it is!
I think the most important way to handle negative reviews is to keep in mind who and what you are writing for. You have an audience who will be touched and blessed by your work. You have an audience who will be insulted by it. You can't write for both at once.
And ultimately, you can't write for your own glory. The world of publishing can be so much fun! But it is also a humiliating field. If you make your own glory your highest goal, you will be one disappointed and frustrated little cookie. Write for your readers. Write with eyes fixed heavenward. Write for those characters in your head who are itching to have a life of their own.
Write because it is the talent God gave you and trust He has a purpose for your work.